Orders
How to Place an Order
To order an artwork or print, simply browse our online gallery or product listings and select the piece you’d like to purchase. Take note of the product name, size, or code for reference.
Once you’ve made your selection, send an email to info@brendonbridge.com with the subject line:
Purchase of Item.
Our team will respond within 24–48 hours to confirm availability, pricing, and delivery details.
After your order is confirmed, we’ll share the payment information. Once payment has been received, your order will be processed and prepared for delivery.
shipping
Where do you ship to?
We currently ship across South Africa.
How much does shipping cost?
Standard shipping rates apply at checkout. All art and prints orders qualify for free shipping.
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 3–7 business days.
Can I track my order?
Yes, tracking information will be sent to your email once your order ships.
What if my package is delayed or missing?
Please email us at
info@brendonbridge.com
with your order number, and our team will assist you right away.
returns & exchanges
What is your return policy?
We do not offer returns, exchanges, or refunds on any items. All sales are final. The art pieces are all one of one.
What if my item arrives damaged?
We only accept returns for items that arrive with damaged frames or broken glass.
Please email us at
info@brendonbridge.com
within 48 hours of delivery with your order number and photos of the damage.
Our team will arrange a replacement or resolution.
Do you offer purchase protection?
We recommend purchasing shipping insurance at checkout to protect your order against loss or damage during transit.
How does shipping insurance work?
For a small premium, shipping insurance covers your package in case of damage, loss, or theft during delivery. Claims are handled directly through the insurance provider. The insurance only covers the frame or glass for the first 6 months after purchase.
